In this Privacy Policy we set out how we collect, manage and protect your personal information. We also set out the rights you have to control and manage the personal information that we hold about you.
As you read this Privacy Policy, please keep in mind that it applies to Urban Fringe Dispensary business activities across the EEA.
This Privacy Policy applies to our patient data, marketing activities as well as to the products and services sold by us from time to time.
We have tried to keep this Privacy Policy as simple as possible. If you have any questions after reading this document, please email info@urbanfringe.co.uk.
Personal information is information that does or may identify you.
You do not have to share your personal information with us, but if you choose not to, we may not be able to provide you with our products and services, or answer any questions you may have asked us.
We may collect your personal information from a variety of sources. These include:
Personal information you provide to us directly.
This will include:
Some of the personal information we collect may be sensitive information. This might include information about your health. We will only collect this information with your explicit consent. See more about sensitive information below.
Sensitive information falls into a special category of personal information. This includes information relating to your health and medical history.
We only collect sensitive information in limited circumstances which include:
At Urban Fringe Dispensary, we do not directly market to children. Our websites are designed and intended for use by adults.
If you are a child under the age where parental consent is required in your country, you should review the terms of this Privacy Policy with your parent or guardian to make sure you understand and accept it. If we discover that we have collected personal data from a child without consent from a parent or guardian, we will delete that personal data as soon as practical.
We only collect, process and disclose your personal information for specific and limited purposes. These include:
Where required, we will obtain your consent to process your personal information. Where you have given consent, you may withdraw your consent at any time. Please see withdrawing consent.
We do not sell your personal information to any third party.
We share your personal information internally within Urban Fringe and with selected third parties in the following circumstances:
This includes:
We take the security of your personal information very seriously. We take every effort to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure.
Our measures include implementing appropriate access controls, investing in appropriate IT security and ensuring that we encrypt and pseudonymise or anonymise personal information wherever possible.
Access to your personal information is only permitted among our employees on a need-to-know basis and subject to strict contractual confidentiality.
We will keep your personal information for as long as we need it for the purpose it is being processed for. For example, where you have purchased one of our products online, we will keep your personal information related to the purchase so we can perform the specific contract you have entered. After which, we will keep the personal information for a period which enables us to handle or respond to any complaints, queries or concerns relating to the purchase.
Your personal information may also be retained so that we can continue to improve your experience with us and to ensure that you can enjoy your relationship with urban Fringe Dispensary.
Patient notes must be kept by law for a minimum of 7 years.
For a minor (under 16) they must be kept until that patient turns 25.
We will actively review the personal information we hold and delete it securely, or in some cases pseudonymise or anonymise it, when there is no longer a legal, business or consumer need for it to be retained.
This is a summary of your rights relating to the personal information we hold about you.
The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal information and your rights. Therefore, we’re providing you with the information in this charter.
The right to access and rectification. You have the right to access, correct or update your personal information at any time. We understand the importance of this and should you want to exercise your rights, please contact us as set out below;
The personal information you have provided us with is portable. This means it can be moved, copied or transmitted electronically under certain circumstances.
Under certain circumstances, you have the right to request that we delete your personal information. If you wish to delete the personal information we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.
Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you or being contacted with varying potential opportunities).
You have the right to lodge a complaint directly with any local Supervisory Authority about how we process our personal information;
If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time by contacting the details below.
If you wish to contact us about your personal information, including where you wish to withdraw consent or restrict certain processing activities, please email info@urbanfringe.co.uk.
9th May 2018